Supporting you through the life of your project and beyond.
Our customer service and maintenance teams are readily available to ensure that your handling equipment is maintained & legally compliant.
Our service team is on hand to deliver preventative maintenance to avoid down-time and disruption caused by breakdowns and parts fatigue. We will carry out LOLER and PUWER inspections as well as a thorough check of the equipment to ensure that wear and tear is detected and potential issues highlighted during your service visit.
What makes a good handling project?
We offer critical spares packages to ensure that you have what you need at hand. We are happy to provide this service for non-Handling Concepts equipment. Where breakdowns or repairs are required, we will respond promptly to resolve the problem.
Planning & Budgeting
- We are regularly asked to fix an unrecognised & unbudgeted problem
- Early on – ask if there’s a need
- Early on – involve potential suppliers
- Get Board level sponsorship
- Define & protect a budget.
Analyse the Requirement
- Involve the shop floor – does the production engineer know enough?
- Look ‘upstream and downstream’
- Minimize the manipulation required
- Maintain overhead access to parts
- Layout production machines with handling equipment in mind
- Don’t mix part handling & tool changing
- Involve suppliers – is there another way?
Managing Expectations
- Is the solution appropriate for the problem?
- Shorter or longer cycle time?
- Will they use it? And are you prepared to enforce it if not?
- Development phase & settling in – it’s to be expected!
Selecting a Supplier
- Is there a pedigree of delivering what you think you need?
- Is it a Sales or an Engineering company & does it matter anyway?
- Did they ask all the right questions?
- Have they provided a drawing – it shows they have analysed it
- Price vs Performance.
Running the Project
- We are regularly asked to fix an unrecognised & unbudgeted problem
- Early on – ask if there’s a need
- Early on – involve potential suppliers
- Get Board level sponsorship
- Define & protect a budget.
Managing Maintenance
- Involve the shop floor – does the production engineer know enough?
- Look ‘upstream and downstream’
- Minimize the manipulation required
- Maintain overhead access to parts
- Layout production machines with handling equipment in mind
- Don’t mix part handling & tool changing
- Involve suppliers – is there another way?
The Seven Deadly Sins
- Is the solution appropriate for the problem?
- Shorter or longer cycle time?
- Will they use it? And are you prepared to enforce it if not?
- Development phase & settling in – it’s to be expected!
