Supporting you through the life of your project and beyond.​

Our customer service and maintenance teams are readily available to ensure that your handling equipment is maintained & legally compliant.

Our service team is on hand to deliver preventative maintenance to avoid down-time and disruption caused by breakdowns and parts fatigue. We will carry out LOLER and PUWER inspections as well as a thorough check of the equipment to ensure that wear and tear is detected and potential issues highlighted during your service visit.

What makes a good handling project?

We offer critical spares packages to ensure that you have what you need at hand. We are happy to provide this service for non-Handling Concepts equipment. Where breakdowns or repairs are required, we will respond promptly to resolve the problem.

  • We are regularly asked to fix an unrecognised & unbudgeted problem
  • Early on – ask if there’s a need
  • Early on – involve potential suppliers
  • Get Board level sponsorship
  • Define & protect a budget.

  • Involve the shop floor – does the production engineer know enough?
  • Look ‘upstream and downstream’
  • Minimize the manipulation required
  • Maintain overhead access to parts
  • Layout production machines with handling equipment in mind
  • Don’t mix part handling & tool changing
  • Involve suppliers – is there another way?

  • Is the solution appropriate for the problem?
  • Shorter or longer cycle time?
  • Will they use it? And are you prepared to enforce it if not?
  • Development phase & settling in – it’s to be expected!

  • Is there a pedigree of delivering what you think you need?
  • Is it a Sales or an Engineering company & does it matter anyway?
  • Did they ask all the right questions?
  • Have they provided a drawing – it shows they have analysed it
  • Price vs Performance.

  • We are regularly asked to fix an unrecognised & unbudgeted problem
  • Early on – ask if there’s a need
  • Early on – involve potential suppliers
  • Get Board level sponsorship
  • Define & protect a budget.

  • Involve the shop floor – does the production engineer know enough?
  • Look ‘upstream and downstream’
  • Minimize the manipulation required
  • Maintain overhead access to parts
  • Layout production machines with handling equipment in mind
  • Don’t mix part handling & tool changing
  • Involve suppliers – is there another way?

  • Is the solution appropriate for the problem?
  • Shorter or longer cycle time?
  • Will they use it? And are you prepared to enforce it if not?
  • Development phase & settling in – it’s to be expected!

Get in touch

Call us

Phone: +44 (0) 1527 570 900

Email us