After Sales Support

At Handling Concepts we offer you the best servicing options for your equipment by understanding and accommodating your needs.

Our UK wide servicing coverage offers various LOLER and PUWER compliant servicing packages for Materials Handling Lifting Equipment including Industrial manipulators, Light Cranes, and Vacuum Tube Lifters. Our qualified and experienced service engineers are always on hand to meet your needs; whether it be to relocate or load-test your machinery, supply & replace a spare part, or inspect and service your equipment keeping it in line with the required legal and operational standards.

Furthermore, our Service Contracts are the most efficient and reliable way to safeguard and prolong the life of your machine. Our Service Contract includes the following advantages:-

  • Fixed price service visits for 3 years
  • 10% discount on spares
  • Advanced service date scheduling
  • Priority attendance in the event of a breakdown

To learn more about options and pricing, or to book a service, get in touch today by calling us on 01527 570 900 or by emailing us at

About Handling Concepts

Bespoke Handling Solutions

Handling Concepts started in 1994, finding a market amongst larger companies for the provision of bespoke solutions to handling problems. We are a team of experienced engineers and our experience in the field has progressively built knowledge on the demands of blue-chip customers.

We believe every problem is different and that it requires different solutions. For this reason, we have no production line of standard products, we only deliver bespoke solutions to ensure the best outcome.

We have teamed up with the Famatec manipulator range from Italy to bring, along with our own bespoke designs of telescopic column and manipulating machines, the best solutions.


Experience driven solutions

We base our decisions in our many years of engineering experience in the field: from identifying the best solutions to understanding problems that need engineering.

Because of our experience, many of our clients had requested our help at early stages to provide opinion on a consultancy basis with no obligation to sell any equipment. It’s not about selling, it’s about finding the best approach. And our knowledge and experience is key for the solution of a handling problem.



In our last trading year, 84.6% of our revenue came from customers for whom we had previously worked. This high level of retention comes from an operating ethos which starts with good advice and good design and is consolidated with responsiveness should problems occur.


Breadth of Capability

We can help you with all core activities: Sales, Consultancy, Design, Manufacturing, Installation, Training and Service.

Team experienced engineers on handling materials Bespoke Handling Solutions

Contact Us


Contact detailsLocation

Handling Concepts

Swallow Court
Saxon Business Park
Stoke Prior
B60 4FE

Tel: 01527 570900
Fax: 01527 570947